FAQs

What kind of advantages can customers expect from CPG?

With our experienced teams, stable quality, and fast delivery, CPG has established a strong reputation. Our expertise and “Know how” have already helped many customers with cross-board fabrication projects. Our creative approach drives the innovative power behind our unique technologies, ensuring our customers gain a competitive edge in the market.

What are CPG's key products?

Customized Lenses
Automotive Lenses
SWIR/MWIR/LWIR
Projection Lenses
Fisheye Lenses
Scanning Lenses
UV Lenses
Microscope Lenses
F-theta Lenses
Prisms
Windows
Spheres and Aspheres
Laser series optical components and crystals
Coatings and Coating materials
Optical glasses
IR materials

What is your Return policy?

CPG Optics provides a compliance inspection according to standard: ANSI-ASQ_Z1.4-2003. Our goal is to provide you with quality products that meet the exact requirement of the drawing and/or confirmed specs. If for some unfortunate reason our product does not meet the standard in accordance or you have questions or concerns, please feel free to contact us at support@cpgoptics.com or give us a call. We will be more than happy to help you with the retesting process on all the product(s), and if they need to be replaced.

Does CPG Optics have a catalog?

A predominant amount of our products are custom made, however, we are in the process of composing an updated Optics catalog that will highlight many of our pieces.

What is your typical lead-time?

It varies for different products. Please be advised that the exact time will depend on the precision level of the part purchased. We will provide your company with an estimated lead time during the RFQ stage and again during our order confirmation stage. We do like to let our returning customers know that repeated orders can be reduced generally by 2 weeks. If you need an order expedited or delivery time negotiated, please contact our sales team immediately.

Where can I send an RFQ?

If you have any parts that need a quote, please email us directly at sales@cpgoptics.com or contact your point of contact (CPG representative).